Skip to main content
Español

Filing a Consumer Complaint

Find out what steps to take and who you should contact if you need to file a complaint against a company about a purchase.

Xổ số trực tiếp 3 miền : sales receipts, warranties, contracts, or work orders.

  • Print email messages or logs of any contact you've had with the seller about the purchase.

  • 2. Contact the Seller

    Use USA.gov's  to explain your problem. 

    • Send your complaint to a salesperson or customer service representative. You can find a company’s customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."

    • Xổ số trực tiếp 3 miềnTake your complaint to the management team if a salesperson didn't help,

    3. Contact Third Parties If the Seller Doesn't Fix Your Problem

    If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help:

    • File a complaint with your local consumer protection office or the state agency that regulates the company.

    • Xổ số trực tiếp 3 miềnNotify the in your area about your problem. The BBB tries to resolve your complaints against companies.

    • Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud.

    • Contact . if you are complaining about items you bought online, from a seller outside the U.S.

    • Some problems with sellers are the result of frauds and scams. If you believe that you have been the victim of fraud, file a complaint with the correct government agency. with the Do Not Call Registry.

    4. Seek Legal Help

    If other options don't work:

    .
  • The .
  • Your state .
  • , if your purchase was with a foreign retailer.
  • If you made the purchase using your credit card, with your credit card company.

    Share This Page:

    Do you have a question?

    Xổ số trực tiếp 3 miền Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.

    Last Updated: December 15, 2020

    Top